REFUND FOR A QUANTITY (LISENSE) PAID IN EXCESS.
No problem, we will refund the product overpaid, however PayPal charges us $ 3 to make the refund. This amount will be deducted from the amount to be refunded to the customer. The price of the first license purchased must remain the same price that is displayed and not $ 3 less.
CAN I USE ANY CLOUTIER FONTS FOR LOGOS OR FOR COMMERCIAL USER ?
Certainly! You may use our fonts in posters, advertisements, logos, etc..
The fonts can be used in video games for computers or mobile and eBook.
- No reselling of the font as a font software.
LICENSE (SMALL COMPAGNIES)
The license is valid for 1-5 work stations. Need more than 5 licenses, just contact us at: email@example.com.
LICENSE (MEDIUM AND LARGE COMPANY - OVER 5 WORKSTATIONS)
Contact us at: firstname.lastname@example.org.
WHAT FORMAT ARE CLOUTIERFONTES
Formats available are .otf (OpenType) and .ttf (TrueType) or Web (.eot, .svg, .ttf., .woff) depending on the purchased font.
Available font types are indicated on the font page before purchasing.
CAN I REDISTRIBUTE ITEMS I'VE PURCHASED ?
No, items purchased are for your use only. You may not include the original purchased items (or source files) in any distributed end products. Exception in some cases, contact-me.
DO CLOUTIER FONTS CONTAIN A FULL ALPHABET, WITH PUNCTUATION MARKS AND NUMBERS ?
Not all fonts have all glyphs available and are indicated on the font page with a small preview of the available glyphs. If you want a glyphs for a specific and it is unavailable contact ma and I will be happy to add them for you (small fee may be charged).
HOW DO I RECEIVE MY FONTS
Most fonts are downloaded to buy. For those who are not downloadable to purchase, the font will be sent straight to the inbox attached to your Paypal account within 24 hours.
I DIDN’T RECEIVE MY FONTS, NOW WHAT ?
If you didn’t receive your fonts after the 24 hour delay, check you spam. If the fonts are not there simply send me an email to email@example.com and I will resend the fonts you purchased.
THE FONT IS CORRUPT OR MISSING SOME CHARACTERS,
CAN I GET A REFUND ?
There is no refund possible if you have downloaded the font. The available characters or glyphs are on the page before the purchase of the font. So to make the purchase you must fly over this section. If the font is defective, write to me, and I will replace it promptly.
CAN I CONVERT ANY OF THESE FONTS TO A DIFFERENT FORMAT, OR USE THEM AS A WEB FONT ?
Sorry, it is against the terms of service to edit or rename the fonts to be used as a web font or resold. Feel free to read our terms of service for complete details.
If you still have questions feel free to email me at firstname.lastname@example.org and I will get back to you as soon as possible!
PROBLEM WITH THE WEBSITE CACHE
Following some site updates, sometimes the website or some pages give a cache error at the page level.
To solve the problem
Go to Google and search the site cloutierfontes.ca, then click on the link, it will solve the problem with the cache.